partners patient gateway virtual visit
Once you and your doctor agree to follow up via a Partners eVisit, a registration email will be sent to the email address that you provide; click the personalized link to access the website. 1 0 obj Way Less Driving. No, Partners eVisits are not for urgent care, but are follow-up visits for an existing condition. Emails are sent to you to remind you of your Partners eVisit appointments or to notify you of a decision or request from your doctor. Virtual Visits are offered to patients across the Mass General Brigham network, with over 350 participating providers in more than 75 practice locations. If you'd like to start using Partners eVisits, please ask your doctor if Partners eVisits are right for you. Will my insurance be billed for these visits? Patient-initiated eVisits are great for common conditions such as cough, red eye or back pain, and can often prevent a patient from making an extra trip to the doctor’s office, an urgent care center, or even the Emergency Room. Over 13,300 Virtual Visits have been completed in our practices since 2013. Virtual visits are a way to meet online with your doctor by video. To start your virtual visit, log into your Partners Patient Gateway account at www.patientgateway.org. x��[�n�F}��y�4�bm\� �,;���)6�=P-��po�����[$E�dK-�l��,�.u�Z�ãu9���R|���QY���B�~x�\�yxv�*���E^N�������~*�b����c���^F��I%"�1ɔX�{�����g�{�?J!eq6�ߓ4.R$*���? a. Log in to Patient Gateway with your username and password. When the date of your visit arrives, you'll receive an email prompting you to log in and complete your Partners eVisit. If you are unsure, please contact your clinic to clarify which service your doctor intends to use. Please click here to log in to your Partners eVisits account. <> This offering is popular with patients because it can eliminate the need to travel to their provider’s office for a follow-up visit or urgent care assessment. Each eVisit serves only as a follow-up, focusing specifically on a condition that was addressed in a previous office visit. If I need to reschedule my Partners eVisit or speak to someone at my clinic about my Partners eVisit, whom can I call. Both types of eVisits are offered only for those conditions where it is clinically appropriate for the patient to be seen without an office visit. Exercises for Sleep Apnea, Snoring, Sinus Pressure & more. Are they video visits? This also saves the patient time and resources from transportation, to having to call out of work or other obligations, to waiting in-office to be seen. Do I need any "special" computer equipment to complete my Partners eVisit? Simply verify your birthdate and create a password. Using a secure website, you can continue treatment with your clinician from the comfort of your own home. Your Partners eVisit will then become a part of your permanent medical record. 3 0 obj endobj Open your 'Partners Patient Gateway'app. If you are having a medical emergency, please contact your doctor or call 911 immediately. endobj There is no charge for Partners eVisits; your insurance company will not be notified and you will not be charged a copay. Partners eVisits are not video visits. Patient-initiated eVisits are offered in the primary care setting and allow patients to submit a symptom-specific questionnaire for eight (8) different conditions to his or her provider for review. In an eVisit, you will answer questions from your doctor regarding your medical condition, similar to an in-person visit. There are a few different ways in which our providers use technology to interface with their patients. Is Partners eVisits the same thing? eVisits has been proven to save time for providers, allowing for rapid triage and assessment of a variety of symptoms, and creating additional capacity in clinic for more complex visits. A Virtual Visit is a video-based appointment between a provider and patient (and often a patient’s family). This enables the provider to manage things such as medication effectiveness and side effects, behavioral health, hypertension, and other conditions that are best treated through regular follow-up but can largely be managed remotely. Patients access these questionnaires via the Mass General Brigham Patient Gateway, which securely transfers their responses to their doctor’s inbox and is recorded in the patient’s electronic medical record (EMR). How to access a Patient Gateway virtual visit from your mobile device or tablet - Duration: 3:47. To access Patient Gateway, please click here. MGH offers video visits through their Virtual Visits Program - please click here to learn more. You should try to complete your visit within three days, but you have up to seven days to do so. Urgent care eVisits are available in some Partners clinics through Patient Gateway. Please note that Partners eVisits are for follow-up care and not for reporting new problems or addressing immediate medical needs. Virtual Visits are real-time visit between a provider, such a physician or a nurse practitioner (NP), and a patient over video. If you are looking for Patient Gateway, please click here. What happened to MGH Virtual Visits? stream Mass General Brigham has completed over 23,200 provider-initiated and patient-initiated eVisits completed since 2012. Your email address serves as your username in order to gain access to the Partners eVisits website. Click on the 'Appointments'button and look for your Virtual Visit Appointment scheduled for the specific date and time. Same Great Care. If you type our old URL (www.mghvirtualvisits.com) into your browser, you will be redirected to our new site (www.partnersevisits.org). Studies conducted at MGH and elsewhere have shown that Partners eVisit are just as effective as face-to-face appointments for certain medical conditions. Explore our programs that digitally connect patients with their providers: Learn more about eVisits in our News section. Access to your medical information is limited to members of your care team to assist you in getting the care or services you request. Click on the appointment to open it and then click the orange 'Begin Visit'button. %���� Over 13,300 Virtual Visits have been completed in our practices since 2013. Virtual Visits are ideal for appointments that are non-urgent and best delivered face-to-face, but do not require a physical exam for an appropriate clinical assessment. If a patient wishes to record their virtual visit, the patient MUST gain consent from their provider before proceeding. Patient Gateway is an administrative web portal developed by Partners to help patients manage their in-office visits, prescriptions, and communications with their doctor’s office. Please note that Partners eVisits are not for urgent care or immediate medical needs. %PDF-1.7 Your doctor will review your answers within one to two business days and reply with a decision regarding next steps. <> Partners eVisits is a separate website that enables eVisits - actual online doctor's visits - to occur. Providers review the questionnaire answers and make triage and treatment recommendations to the patient and care team.
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