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Those rules, however, generally don’t apply to cemeteries. The funeral director admitted to and pleaded guilty to defrauding at least 65 victims out of more than $400,000. Our friend passed away - prepaid funeral (cremation)!. Old-school, hardened vets of the "good ol' days" of the industry's wildly profitable and lucrative abuses of consumers and common decency and morality often boast of how they used to make six figures. In addition to funeral services for her son, the mother said she bought several burial plots. Then, more than a week after the cremation, McNabb received a notice from the Tennessee National Guard War Records Section that her husband was a veteran and was eligible for burial at the VA Cemetery — notice that SCI had received the day before the funeral. This time, Ms. Underwood filled out a card that asked for her address, so that she could receive a small American flag stickpin for her 4-year-old grandson, Dane. My MOM and I together bought the prepaid funeral From the sacred heart cemetery. Ms. Harrington said individual states, and not the commission, had jurisdiction over insurance policies. Thank you! Do not use this company - nothing but awful reviews I note. “I’ve been struggling with … Do I have to unbury my daughter to be sure?”. It’s all the irreplaceable little things that made them special. Phone, email and web arrangements to help families with funeral arrangements. Tagged with Houston cremation providers, Houston funeral directors, Houston funeral homes, houston funeral providers, James Howard Patton, james patton, James Patton funeral director, Texas cremation society. Copyright © 1997-2020, Ripoff Report. Last March, for example, Service Corporation International of Houston, the world's largest funeral and cemetery company, sent letters to veterans in California and Connecticut who belong to the Veterans of Foreign Wars. Mom Gets No Answer From Service Corporation International. Yet many cemeteries also sell prepaid funerals, and some of those arrangements are falling short. The grieving mother, now, isn’t sure where her deceased son’s body is. Corporate Advocacy Business Remediation and Customer Satisfaction Program. The Dignity Memorial brand name is used to identify a network of licensed funeral, cremation and cemetery providers that include affiliates of Service Corporation International, 1929 Allen Parkway, Houston, Texas. Consumers educating consumers.™, Complaints Reviews Scams Lawsuits Frauds Reported.™. So she arranged with Mr. Scott to purchase three funeral plots adjoining her son’s,” Carpenter said. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Ms. Underwood, meanwhile, says she thinks she knows how her name appeared on a phone list. But several weeks ago, she started receiving phone pitches from a cemetery trying to persuade her to prepay her funeral costs. Other efforts, they say, have come close to violating federal marketing laws that require companies to fully disclose their prices. After receiving a call from a man whose father was dying, the saleswoman rushed to the hospital to sell the son a prepaid funeral, and get a $50 commission. Tagged with funeral scandals, James Howard Patton, james patton, James Patton funeral director, preneed funerals, prepaid funerals, The Latest Scandal for Houston-Based Funeral Corporation SCI (NYSE:SCI). While the staff that we interacted with were, for the most part, warm and friendly people, whoever prepared my brother's body did an absolutely horrible job. “I will never ever be able to repay what she’s done for us.”.

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